Aqua Libra
Aqua Libra set out to reinvent how people hydrate by replacing single use plastic bottles with a smarter, more sustainable and more engaging experience. The Flavour Tap was their answer, a beautifully engineered device that delivers filtered still, sparkling and flavoured water on demand. The team was brought in to design the entire digital layer of the Flavour Tap, creating a seamless experience from first touch to final pour. The work spanned the full product ecosystem, including both the tap interface and a responsive back office portal.
The team led the user experience and interface design of the Flavour Tap across retail and workplace settings, working in agile sprints to define and refine the user journey. The interface guides users through custom drink selections including water type, volume, flavour and enhancements, while surfacing sustainability benefits at the right moments. Designed from the ground up, the experience is clean, fast and intuitive, with minimal touch states and clear visual feedback. Accessibility, hygiene and responsiveness were central to every design decision, helping the product feel premium and effortless in busy environments.
Alongside the tap interface, the team designed a fully responsive back office portal tailored for both Britvic’s internal teams and their enterprise clients. The system allows users to view usage data, track cartridge status, monitor carbon savings and manage billing. Real time survey feedback, behavioural analytics and light touch marketing tools were also integrated to support ongoing improvement. The design focused on modularity and clarity, ensuring the system could evolve with the product and scale across different environments from corporate offices to university campuses and beyond.
